Amer and Tasheel Dubai Silicon Oasis

I had a very smooth and efficient experience at Amer Center in Silicon Oasis. The staff were friendly, well-informed, and genuinely helpful throughout the process. Whether it’s visa services, Emirates ID support, or typing services, everything is well-organized and clearly explained. The center is clean, spacious, and customer-friendly with ample seating and good signage. Waiting times were minimal, and the entire process was handled professionally. It’s also a great advantage that several government services are available under one roof, saving time and effort. Highly recommended for anyone living in the area who needs fast and reliable government-related services. Amer Silicon Oasis definitely raises the standard for customer service in Dubai.

Excellent service! The staff were welcoming and very knowledgeable. I was expecting my family e-visa to take 3 to 4 working days, but I received it the next day. Truly professional and efficient team!

Amazing response!! Though I entered, at last hour of day (on 17th July)around 8:20pm, Ms. Kheira madam at reception greeted and accommodated my ticket to Mr. Ayub, who received me with a smile. In no time he completed my application to mom's residence visa and confirmed to expect e-visa next day. Amazing service, quick and responsive. Thank you Mr. Ayub and Kheira madam at reception. God bless!! Thank You Amer DSO.

Dear Ms. Kheira, I would like to take a moment to express my sincere appreciation for the exceptional support and professionalism you demonstrated throughout the visa process for my wife. Your guidance, efficiency, and dedication were instrumental in ensuring a smooth and successful outcome. It is truly rare to encounter such a high standard of service. Your commitment to excellence, attention to detail, and responsiveness reflect the utmost integrity and competence in your role. I remain genuinely impressed by the way you handled every aspect with such poise and expertise. Please accept my deepest thanks for your outstanding assistance. Your efforts have not only made a lasting impact on me and my family but have also earned my utmost respect and admiration.

I had one of the best customer service experiences at the Amer Centre in Silicon Oasis. A very special thanks to Kheira, who went far beyond normal customer service. She genuinely cared, listened to my request, and provided a solution that helped me complete my mother’s visa process. It was truly heart-touching to see her kindness and dedication—always with a smile and a genuine desire to help. I would also like to thank Tareq and Bu Amal for their support in completing the process smoothly. With my honest feedback, I can say that if you visit the Amer Centre at DSO, you will feel welcomed and cared for. The staff truly want to make your life easier, and it shows in the way they serve people. Thank you all once again—God bless every one of you!