Bait Al Kandora

I’ve been a loyal customer of Bait Al Kandora since 2018, regularly placing my orders through their website or WhatsApp. However, this recent experience stood out in the best way. This time, I reached out through their Instagram account with a slightly unusual request. I was connected with a wonderful customer service representative named Aya, and from that moment, the level of care and attention I received was exceptional. For the first time, I truly felt heard and understood. Aya went above and beyond to accommodate my needs, which were far from standard. From the initial contact while I was in the UK, to discussing materials, measurements, and fittings in Dubai, all the way to the final delivery back in the UK — Aya was attentive, compassionate, and genuinely committed to ensuring everything was perfect. She kept me updated at every step, making the whole process seamless and enjoyable. It was an absolute pleasure dealing with her. I sincerely hope Bait Al Kandora continues to have team members like Aya — her service made a lasting impression. I highly recommend Bait Al Kandora not just for their exceptional quality and craftsmanship, but also for their outstanding customer service. Thank you,

Since my last two visits to Dubai, I’ve preferred to deal directly with Aya from the customer service team at Bait Al Kandora instead of visiting the branch. Her professionalism, follow-up, and understanding of my needs have made the process much easier and more personalized. She even responded to my inquiries during her weekend, knowing that my time in Dubai was limited. I recently tailored over 12 kandoras, and everything went smoothly ....thanks to her support. Aya truly deserves recognition for her dedication and exceptional service. Employees like her make all the difference. I truly believe she’s worthy of a promotion.

I’d like to highlight the outstanding service I’ve consistently received from Aya at Bait Al Kandora’s customer support. She is incredibly well-spoken, polite, and knows exactly how to handle customers with professionalism and care. I’ve personally dealt with her multiple times — even with complicated issues, she always manages to find a solution quickly and efficiently. Aya is always available, responds promptly, and shows a high level of honesty and reliability in every interaction. Her commitment to excellent customer service is truly rare. I genuinely wish her all the best and hope to see her grow into an even bigger role in the company. Bait Al Kandora is lucky to have her

I’m very satisfied with my order from Bait Al Kandora. Special thanks to Aya for her outstanding personal support throughout the process. She made sure everything — including customs clearance — was handled smoothly and without unnecessary costs. Although there were some delays initially, Aya resolved the situation with great professionalism and care. Her support truly made all the difference. Looking forward to shopping with Bait Al Kandora again, and I hope Aya will assist me next time as well.

I dealt with Bait Al Kandora for the first time, and Aya was the one who assisted me. I truly thank her — she made me trust the brand and encouraged me to place more orders because of her honesty and the way she treats customers with kindness and respect. Her quick responses and professionalism are deeply appreciated. I also thank Bait Al Kandora for everything — from the quality of the fabrics to the designs. And I’m genuinely grateful that they have staff with such experience and elegance in customer service. Thank you, Aya. Thank you, Bait Al Kandora