Consulate-General of the Kingdom of the Netherlands

I am writing to express my deep disappointment and concern regarding the delay in processing my visit visa application. It has now been 40 days since I submitted my application, and the status continues to show as "Under Process" with no further updates. At the time of submission, I was informed that the processing time would be 15 calendar days, with a maximum of 30 days. Based on this, I scheduled my travel plans accordingly. Unfortunately, due to the delay, I have already had to reschedule my flight twice, which has caused both emotional and financial distress. If there are technical or processing issues, I strongly urge the embassy to consider temporarily halting new submissions or at least provide transparent communication about the delays, so applicants can make informed decisions. I respectfully request an urgent update on the status of all those applications who are submitted in APRIL 2025. Please treat this as a priority, as the lack of response is creating considerable anxiety and inconvenience.

Absolutely the worst experience I’ve ever had with consular authorities in any country I’ve lived in. My fiancé (a Dutch national) has tried contacting the Dutch consulate in Dubai several times by email without much success. I eventually called myself, hoping for help since we’re getting married here. Instead, I was met with a rude and dismissive secretary who showed no willingness to assist or even connect me with someone who could help. She simply said the email was forwarded to the Netherlands—which makes no sense, as the marriage is taking place in Dubai. Shocked, disappointed, and appalled by the lack of professionalism. We expected support and basic respect. We got neither.

I have applied for the visa on 17th of April, since 47 days there’s the no any information about my passport, I have contacted with VFS Netherlands as per them I have to write request to return my passport after within 2 to 3 days will return it back they said because of that I go and write request on 28th of June according that I bought my flight ticket on 1st June but unfortunately I didn’t get my passport and move the date of flight on 4th of June and pay fine for change, after I send email official consulate email requested to return passport but I didn’t get reply, I called again VFS and they give me another email to make request I have sent email but no any change and called to consulate when the answer the call during our talk call is getting ended I don’t know what’s wrong with they are phone again I need to call and another person answering and all the time I need to explain situation at the beginning and against call is cutting and there’s the no any communication between vfs and consulate they can’t find solution to find out my passport if I will not get my passport today again I need to change my flight ticket and pay for this and also I have a emergency situation that I need to fly back to my country as soon as possible

There is a system errors for appointments. They are aware of the problem We call many times no one can help Spoke to supervisors daily no help simply can not help. Im really surprised for such modern european country to deal with us like that.

I don’t know what happened, but ever since COVID, the service has been getting worse every year. It’s now such a bureaucratic place where you can’t get good service anymore.