CRM Middle East

At CRM Middle East, we offer customer experience service in the MENA region, to market-leading brands across a range of sectors. We want our customer-centric clients to flourish by visualizing their customer experience and delivering on their brand promises. We provide customer experience training, consultation, mystery shopping training, patient experience training.
Our consultancy services help develop CX strategies, implement systems, and optimize processes. Through roadmap development, we identify strengths, areas for improvement, and necessary refinements. Our premium contact center provides reliable outsourcing options, ensuring high-quality customer interactions and operational efficiency. We offer mystery shopping programs to assess CX quality and a training platform to equip employees with top-tier customer service skills.