DoubleTree by Hilton Dubai M Square Hotel & Residences

My stay at the Double Tree M Square Hotel was truly wonderful, largely thanks to the exceptional staff. As a Hilton Honors Member, I have consistently been impressed, and this stay was no disappointment. Su at reception was incredibly helpful with my early arrival and the check-in process for our spacious four-bedroom apartment, even arranging a call when it was ready – a great relief. At breakfast, Thunn and San San provided outstanding, patient service, making my child with special needs feel incredibly comfortable and happy with their genuine interactions. Our four-bedroom apartment was clean and large, and the gym facilities were well-maintained. My only suggestion is to offer wider pool access hours, perhaps before 9 am or after 9 pm. Despite this, the staff's dedication ensured a memorable and stress-free stay.

We are currently staying at DOUBLE TREE by Hilton, and I wanted to take a moment to recognize the outstanding work of the housekeeping staff (Mimi). What stood out the most was the staff's dedication to ensuring a comfortable stay. They were courteous, quick to respond to any special requests, and always had a smile on their faces. It's clear they take pride in their work. Thank you to the housekeeping team for making our stay so pleasant. Your hard work and care did not go unnoticed!

We had a wonderful stay at the hotel with my family. The rooms were clean, spacious, and comfortable, perfect for relaxing after a long day. The staff was friendly and always ready to help. Breakfast was a highlight—plenty of delicious options for both kids and adults, from fresh fruit and pastries to hot items like eggs and pancakes. A great experience overall—would definitely stay here again! Special thank you to Shilpa and her team at Spice Tree restaurant!

had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff made me feel welcome and taken care of. The check-in process was smooth and efficient, and every team member I interacted with was friendly, professional, and always ready to help with a smile. The room was clean, comfortable, and well-appointed with everything I needed for a relaxing stay. Housekeeping did an excellent job each day, and I appreciated the attention to detail. Special thanks to the front desk staff and restaurant staff for their warm hospitality and for going above and beyond to accommodate my needs. It’s rare to find such genuine service, and it truly made a difference. I highly recommend this hotel to anyone looking for a great experience with top-notch service. I’ll definitely be back!

I was there last week for my Birthday and it was a wonderful and memorable stay. I would like to thank specially the restaurant staff the manager Ishanku followed by San San, Thin, Swetha, Emelyan. They didn’t forget to wish me with small celebration cake. And then the Reception Ms. Subha (i cant remember exactly) she helped us with our late check out as we checked in very late. They all were very helpful and kind. Both the pools are really good not so crowded and we enjoyed a lot. Breakfast buffet was so much to select from continental to asian. Dinner buffet also quite good and food was very tasty. Rooms are quite good but not up to 5* standards may be 4* as we have to ask for the things and they would say unavailable. But overall stay is surely 5* rated. Thanks for everyone for making ut more memorable.