Dubai Insurance Abu Dhabi Branch

I had a wonderful experience with Dubai Insurance. The team was very supportive, and I truly appreciate the help we received. A special thanks to Ms. Hiezel, who went above and beyond to assist us — even after her working hours. She patiently stayed with us and resolved every issue we faced in getting the insurance done. Her dedication and professionalism were truly impressive. Thank you so much for your amazing service!

Really I had an excellent experience with dubai insurance Abu Dhabi Branch , thanks to one of their amazing team members,Ms. Hiezel Tude She help me to issue insurance for my self and my family she was extremely helpful, professional, and kind throughout the whole process. Hiezel Tude out of her way to assist me and made everything much easier and faster than I expected. Her dedication and support truly made a difference. I’m very grateful for her help and highly recommend this company because of outstanding staff like her. Thank you so much Hiezel Tude

I'm very satisfied with the service provided by your health insurance company. The process of submitting claims is smooth and efficient, and your customer support team is always helpful and responsive. I appreciate the transparency in coverage and the wide network of healthcare providers. Thank you for making health coverage stress-free!"

Exceptional Support from Dubai Insurance – Especially Hiezle! I was originally dealing with Policybazaar UAE to get my child’s health insurance linked with the ICP portal. Despite Policybazaar being the first party I transacted with, their support was unresponsive, unclear, and ultimately unhelpful — causing delays that affected my child’s visa and Emirates ID process. Out of frustration, I reached out directly to Dubai Insurance, even though they were only the partner provider behind the Policybazaar transaction. To my relief, I was connected to Hiezle, who immediately understood the issue and resolved it within 1.5 hours — something Policybazaar couldn’t achieve in over two weeks. What stood out was that Dubai Insurance extended full support despite not being the initial point of sale, and they never once deflected responsibility. Their handling was prompt, professional, and fully aligned with UAE’s compliance standards. Huge thanks to Hiezle and the Dubai Insurance team for upholding customer service values and resolving a time-sensitive issue when others failed to act. This is the kind of service that deserves to be recognized. Highly recommend Dubai Insurance.

I had a great experience with Dubai Care Health Insurance and would like to highlight the excellent support I received from Ms. Hiezel in customer service. She was professional, knowledgeable, and patient in addressing all my concerns. Her prompt assistance and clear explanations made the entire renewal process smooth and stress-free. It is truly reassuring to know that such reliable support is available when needed. Thank you, Ms. Hiezel, for your outstanding service!