Dubai Nova Hotel

The Hotel has a good Location and the rooms are clean. The staff is very friendly and accommodating. A special thanks goes out to Faisal and the young man from Nepal – thank you for the delicious eggs :))

Worst service, not clean at all, the aisle and the rooms have super bad smell! I Called them from the room for a noisy neighbor more than 3 times! They did not do anything about it, and they didn't say they sorry about it! I requested to change the room because of it, and they said they will do if he repeat it the next day! No parking if you have a car.. and the public parking is far and you have to pay 18AD a day! I requested a late checkout for 2 hours more! And they say we can't because the rooms are booked and there is only 3 rooms used for the whole floor! If there is less stars I'd given it to them!

Good hotel for an average spender. A bit old hotel compared to others. Manager and senior staff are very good in service. Restaurent staff were friendly. There was a little girl at the reception who was very rude initially. May be the hotel should train her on customer servicing. Overall good service.

The indian staff are nice. They are very helpful. But basic things is lacking inside the room. No water heater and cup to make coffee inside. No parking lot. The breakfast is different from what is expected. The good thing is its in the middle of karama. Too much shop and the Bur Dubai souk is walking distance.

location - 8/10 , all restaurants and metro is near 9/10 . Bed and pillows were very comfortable 6/10 . Nice spacious room.. 8.5/ 10 free wifi , all over as 3 star hotel i enjoyed it i m recommending this