Emirates SkyCargo DWC
Reviews
Extremely disappointed with the service provided by the DWC Cargo Operations staff. The experience was far below expectations and highly unprofessional
WORST EXPERIENCE! They say that you need to book online but their website IS NOT WORKING! Basic functions for filling forms are not working and you can't make a booking without it and when you call them they say, I'm sorry but you need to make online booking... FIX MOST ESSENTIAL FUNCTION OF THE WEBSITE SO PEOPLE CAN ACTUALLY USE YOUR SERVICES....
Had a very bad experience when I wanted to move a 12MT cargo. Customer service email replies are late and goes in a circle. Every reply by me is handled by a new somebody without continuity, who asks the same previous questions asked by a somebody earlier. When i telephoned to clarify, he replies pls send an email everything is there in our reply and hung up. Sir, i telephoned you because your email was not clear. Why not wait to hear the question? Why so much arrogance? I decided to give an online complaint but registration is another mayhem and will never come through. Management pls take notice and help yourself. Its a mess and you are losing business as evidenced in your ER.
One of the world class cargo hub owned by Emirates.
The 5 stars are for the custom officers at Emirates cargo, specifically Mr. Ali; who has been nothing but extremely helpful and supportive. Many thanks for your cooperation and extreme hospitality !
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Frequently Asked Questions About Emirates SkyCargo DWC
What services does Emirates SkyCargo DWC offer?
Emirates SkyCargo DWC specializes in various services and is located in Dubai. Emirates SkyCargo DWC is a premier cargo service provider located at Al Maktoum International Airport in Dubai South, United Arab Emirates. With a strong reputation reflected in a 4.5-star rating from...
How can I contact Emirates SkyCargo DWC?
You can reach Emirates SkyCargo DWC through multiple channels:
- Phone: 600566661
- Contact Form: Send a message
- Website: http://skycargo.com/
- Address: Dubai, Dubai
Where is Emirates SkyCargo DWC located?
Emirates SkyCargo DWC is located at:
Dubai, DubaiWhat do customers say about Emirates SkyCargo DWC?
Emirates SkyCargo DWC has received excellent feedback from customers with an average rating of 2.6 out of 5 stars based on 5 reviews.