Luxury Souq Trading
Reviews
I visited this store because they advertise that they buy watches from customers. However, I was surprised to learn that they only buy specific brands, and they refused to buy my watch—even though the same brand is on display and being sold in their store. It would be more transparent if they clearly mentioned which brands they accept. Disappointing experience.
I was out of the store within 5 minutes. There were multiple sales persons watching and scrolling on their phones in the cabin rooms but I was attended to after the receptionist urged someone twice. Shows that I caught someone on a bad day already.. I had gone to trade an omega seamaster. I did not have warranty paperwork . I asked for it to be looked up using the serial number (which being a market leader as they claim — should have the means to). The sales person, Arya, was mean and arrogant. I asked him I have misplaced the warranty — what options do I have — he said nothing. Understanding the problem, situation, requirements and trying to meet and solve them within the scope feasible is called customer service. Perhaps please start with basics, luxury souq —it just shows perhaps they don’t cater to the end users but brokers and middle marketers. I went with good intentions after watching Khalid’s reels, which welcomed everyone without prejudices , but please do not waste your time if you don’t have warranty or want to be shown black face at LOL Sheer waste of time on a lovely Saturday morning.
I’ve been dealing with them for years, and they are one of the top places to buy rare watches in Dubai. They offer exceptional service and an impressive collection of luxury timepieces. The perfect destination for watch enthusiasts seeking quality and trust.
Best Watches and Luxury boutiques in UAE. Bunch of professionals and mostly all the the Luxury watches available here. Staffs are very interactive and explain everything about the watches we’re looking for. Have to wait little more to get appointments that’s all the negative part there.
I had an amazing experience purchasing from Luxury Souq. Maisam managed to provide me with the exact watch incase looking for with an amazing price. Highly recommend place and an amazing team to deal with.
Write a Review
Please login to write a review.
LoginQuick Contact
Quick Actions
Business Hours
Is This Your Business?
Claim this listing to manage your business profile, respond to reviews, and update information.
- Update business details
- Respond to reviews
- Add photos & promotions
You Might Also Like
Frequently Asked Questions About Luxury Souq Trading
What services does Luxury Souq Trading offer?
Luxury Souq Trading specializes in Shopping and is located in Dubai. Luxury Souq Trading is a premier destination for watch enthusiasts located in Al Shafar Building 7, 117 Al Wasl Rd, Al Bada'a, Jumeirah 1, Dubai, United Arab Emirates. With a stellar 4.5-star rating f...
How can I contact Luxury Souq Trading?
You can reach Luxury Souq Trading through multiple channels:
- Phone: 04 385 6111
- Contact Form: Send a message
- Website: https://www.luxurysouq.com/
- Address: Dubai, Dubai
Where is Luxury Souq Trading located?
Luxury Souq Trading is located at:
117 Al Wasl RoadDubai, Dubai
What do customers say about Luxury Souq Trading?
Luxury Souq Trading has received excellent feedback from customers with an average rating of 3.4 out of 5 stars based on 5 reviews.