REVIOUS Dreamcom - Etisalat Premium SMB Business Partner

Very friendly team with 24/7 support. Tried their best to get me the exact plan and product i needed. I was very needy and asked a 1000 question but they had the time to explain everything and answer all my questions. Recommend this company to any business owner looking for peace of mind and value maximization.

We had some issues in getting our office sim cards updated, however Mr. Puneet and Mr. Fares was in the front line when escalated and got the lines restored within 24 hours. Their support was timely. (this was written by request of one of the staff - apologies google community) I really want to be honest here, I must admit they one of the worst service providers I have ever dealt with. If there was a 0 or minus star, I would have given it! It has been two months since we had placed few requests and nothing has been attended to or resolved. All they say is some challenge with operations and so on. 0 Customer service, 0 credibility, 0 ownership, 0 responsibility. I feel as a business customer, dealing with Etisalat directly would be much more easier and efficient.

1 star is the lowest to give, otherwise i would give them a big ole 0. Their company is more of a circus than an organisation. No receiving calls, no replying to emails, constantly forwarding to different team members.. so on and so forth. regret dealing with them.