RM Movers and Packers Dubai

I am writing to express my serious dissatisfaction with the service provided during my recent furniture move—the second time I have used your company. Unfortunately, this experience has been extremely disappointing and frustrating due to repeated issues caused by your team. First Visit: • One of your team members did not know how to fix the curtains and ended up damaging the wall. Second Visit: • A different staff member broke the washing machine pipe. • While reinstalling the washing machine in the new accommodation, the same staff left the electrical socket exposed, which posed a severe safety hazard. The machine also was not functioning properly. • I was told I would be contacted the next day to fix the issue, but no one followed up. • When I insisted the socket be properly fixed, your staff member refused, claiming, “It’s okay, leave it like this. It can’t be fixed inside the wall.” I later hired a professional who resolved the issue in minutes. Additional Damage: • One of your team members broke a brand-new cabinet. • He also installed one of the shelves incorrectly and used improper screws, damaging the cabinet’s structure. This level of carelessness and lack of accountability is unacceptable. I trusted your company with my personal belongings and my home, and instead I was left with: • Damaged furniture and walls • Unsafe electrical work • Zero follow-up from your team • Unprofessional attitude when I asked for proper fixes I expect immediate action to address these concerns, including compensation for the damage and an explanation of how such service failures will be prevented in the future.

Fantastic Experience! The team was punctual, professional, and handled everything with great care. They didn’t take a single break, insisting on finishing everything quickly without wasting time. They even provided extra help without hesitation. Best of all, the price was SOOO GOOD compared to the outstanding quality of service. Highly recommended!

Professional and excellent customer service. Thanks to the team we had very convenient shifting from Dubai to Abu Dhabi

I’m very impressed with the service! The team did an excellent job cleaning my home thoroughly and taking great care in maintaining the cabinets and other details. Everything looks spotless and well-organized. They were professional, on time, and very respectful. I highly recommend this company for anyone looking for reliable and high-quality home cleaning and maintenance services. Thank you for the great work!