Smart Express Courier Services LLC

Worst company i have ever deal with They don’t understand i have to repeat my words million time , no respect for our time , veeery veery bad , and i’m going to tell the police about that !!!!!!

Smart Courier Services in UAE has been fantastic every time I’ve used them. Their deliveries are always on time, and packages arrive in perfect condition. The staff is polite and helpful, making the whole process smooth. Highly recommended for anyone looking for reliable courier services in UAE.

I’ve used Smart Courier Services multiple times and they never disappoint. Fast delivery, excellent communication, and packages always arrive in perfect condition. Highly recommended

Worst courier service Feedback Regarding Unsatisfactory Courier Service I am writing to convey my disappointment with the level of service provided by your company. My experience with your courier services has been significantly below the standards I expected, and I feel it is necessary to bring these issues to your attention. Firstly, there appears to be no commitment to delivering packages within the promised time frame. This lack of punctuality has caused considerable inconvenience and disruption. Reliable delivery times are crucial for planning and ensuring that recipients are available to receive their packages, and the failure to meet these timelines undermines the trust placed in your service. Additionally, there is a concerning lack of responsiveness to customer inquiries, both through phone calls and WhatsApp chats. Effective communication is essential for addressing concerns and providing updates regarding shipment status. The absence of this communication has left me feeling neglected and frustrated, as my attempts to reach out for information or assistance have been disregarded. Moreover, the schedule for package pickup has been altered multiple times without proper notification or justification. Such changes, particularly when made last minute, display a disregard for customers' schedules and commitments, further eroding the trust in your reliability.

Feedback Regarding Unsatisfactory Courier Service I am writing to convey my disappointment with the level of service provided by your company. My experience with your courier services has been significantly below the standards I expected, and I feel it is necessary to bring these issues to your attention. Firstly, there appears to be no commitment to delivering packages within the promised time frame. This lack of punctuality has caused considerable inconvenience and disruption. Reliable delivery times are crucial for planning and ensuring that recipients are available to receive their packages, and the failure to meet these timelines undermines the trust placed in your service. Additionally, there is a concerning lack of responsiveness to customer inquiries, both through phone calls and WhatsApp chats. Effective communication is essential for addressing concerns and providing updates regarding shipment status. The absence of this communication has left me feeling neglected and frustrated, as my attempts to reach out for information or assistance have been disregarded. Moreover, the schedule for package pickup has been altered multiple times without proper notification or justification. Such changes, particularly when made last minute, display a disregard for customers' schedules and commitments, further eroding the trust in your reliability. The functionality and efficacy of the call center are also matters of concern. It does not seem to offer any notable assistance, failing to provide the support and answers customers need when facing issues with their shipments. A functional and helpful customer service department is the backbone of any service-oriented business, and its current state is unacceptable. Overall, my evaluation of the work performance and customer service provided by your company is very poor. The lack of commitment to delivery schedules, communication, and effective customer support not only inconveniences customers but also damages the reputation ...