Sofitel Dubai Downtown

The service and staff have been very helpful and friendly. Chico has looked after our rooms and is always smiling. The staff at reception has also been amazing helping us receive our lost luggage and with suggestions of where to eat have been very helpful. The bellman have also been great and always ready to help. The breakfast and staff are also very good.. the mall is a good 15 min walk even though it looks close so Uber and taxi are also readily available. The pool is awesome.

This was my second time to stay this hotel and every time we enjoy of our stay. Room is spacious and comfy, food is great and service is fantastic! Especially, I would like to thank om Bikram, he was so kind and helpful. We will definitely come back again whenever we come to Dubai.

Sofitel Downtown is effortlessly stylish, chic, and easygoing — the perfect mix of elegance and comfort. We stayed in a two bedroom apartment and the views were stunning. The staff are genuinely kind and welcoming, creating a warm and relaxed atmosphere throughout our stay.Madan, Hamza, and Sukruth provided excellent turndown service and room care — very personable and luxurious, making the room feel like a true retreat. Housekeeping overall was top-notch. The breakfast and spa services were also outstanding, relaxing, high quality, and beautifully delivered.Security staff were friendly and polite, I lost my room card several times, and each time it was replaced with patience and a smile. The rooms are beautifully designed, they feel both homely and elegant. It’s a lovely touch that the staff greet you with a cheerful “Bonjour.” Highly recommended — 10/10