Sterling Perfumes Industries LLC

I visited the factory to raise a concern about a bottle of Club de Nuit Intense Man Pure Parfum that’s not lasting—barely two hours on the skin. The lady at the entrance was kind and listened, mentioning that they’ve recently received similar complaints. She contacted her manager, who simply responded, “All batches are the same, there’s no issue—we sell internationally.” With all due respect, if there truly were no issue, there wouldn’t be multiple reviewers raising the same concern—both on Google and your own website. There’s also quite a bit of discussion on platforms like Reddit, where users from around the world are noticing the same drop in performance. Dismissing genuine customer feedback with a blanket statement isn’t helpful, and comes across as dismissive rather than constructive.

Dear Armaf India Customer Service Team, I hope this letter finds you well. I am writing to express my deep disappointment and concern regarding the recent purchase I made through Order No. 38907. The product in question is the Armaf Club De Nuit Intense Pure Parfum. As a long-time customer of Armaf, I have always held your brand in high regard for its commitment to delivering high-quality fragrances. However, I regret to inform you that my recent purchase has left me dissatisfied, as the product does not meet the standards I have come to expect from Armaf. Upon receiving the Armaf Club De Nuit Intense Pure Parfum, I was excited to experience the exquisite scent that this product is known for. However, upon application, it became evident that the fragrance not only lacked the expected intensity but also exhibited a substandard quality. The scent appeared to fade quickly, and the overall experience was far from the exceptional one I had anticipated. I understand that product variations can occur from time to time, but the significant drop in quality from what I have experienced with Armaf products in the past is concerning. This has not only been disappointing but also an inconvenience, as I had purchased this product with the expectation of enjoying a premium fragrance. I kindly request that you look into the matter and take the necessary steps to address the quality issue with the Armaf Club De Nuit Intense Pure Parfum. Whether it be a quality control concern or a batch-specific problem, I believe it is essential to rectify this situation promptly to maintain the trust and satisfaction of loyal customers like myself. I would appreciate it if you could arrange for a replacement of the product with one that meets the expected quality standards. Alternatively, a refund for the purchase would also be acceptable. I have attached a copy of the purchase invoice for your reference, and I kindly request that you acknowledge the receipt of this complaint as soon as possible. ...

Recently I visited Beauty world happening at wtc for the exhibion ..! And got to check armaf stall for the luxurious and beautiful perfumes.. love the packaging and Unique smell in each perfumes..! Sterling was one the Main key Sponsor for the show and They are having 3 brands under which main is armaf , hamidi and Cosmo..! If you are nearby i ask everyone to Visit.

Dear Sterling, I think you forgot to add fragrance oils to my Club De Nuit Intense Man EDP. Longevity and projection are very poor. Although the scent (or rather the small amount of it) is great, I am sincerely disappointed.

Hi I’m Arslan from nisbah.com.au we are trying to get in touch with you guys from few weeks now. We did multiple calls, emails no response very disappointed.