Sunday Hotel Holiday International Dubai

The lady and the thin man at the reception were good, unlike the other guy, who was so rude. I tried to call to confirm my booking, but while I was talking, he hung up. Luckily, when I called again, the other guy answered all my questions and confirmed my booking. When we arrived, he was impolite. Seriously, he just seemed to be there to earn a living. Also, the guard didn't want to open the door or help, even when he saw people struggling with their things. (There was no bellboy.) Overall, the room was good. There were some flies and a smell of smoke throughout the room, which wasn't good for kids. There was a stain on the bed. The water kettle was broken; you needed to be careful when pouring water into your cup. Also, I wish they had a microwave oven in the room. They need to check the shampoo, lotion, and body wash for expiration. They are not providing toothbrushes or sleepers. Two water bottles were provided for two guests throughout the one-day stay. The towels also seem old. The breakfast was also good. I approved of the taste. The swimming pool was clean, and the lifeguard was friendly. The good thing about this hotel is its location; it is near the metro station, malls, restaurants, and supermarkets. You need to pay 15 dirhams for Tourism fee.

I had booked with Hotel for four nights and had a very bad experienced with the services. in my booking I am entitled for the early check-in, free room upgrade, late checkout, but unfortunately none of those complementariness have not been provided, the crews are keep telling me its not possible because they are fully booked but as I always checked their lobby every day they have someone who is checking out. these people are so disappointing and worse. even their house keeping services are worse late delivery, items are one by one, if you would not request they will not initially bring you the necessary item. Room wise is good, services from the reception to house keeping is really poor.

Breakfast tops the list here. Excellent for vegetarians. Rooms are broad but the minus point is the night clubs on the ground level making noise that cuts through the ceiling and reaches your bed if you are on the first floor. Rest, everything is good here and the location is the best

Unfortunately, I faced the same issue at Sunday Hotel Holiday International. Despite having a valid Emirates ID, I was refused check-in because my passport was expired. As a UAE resident, this shouldn’t have been a problem, yet the hotel staff insisted on rejecting my ID without offering any viable solution or clarification. This lack of professionalism and empathy is truly disappointing. I expected better hospitality and understanding, especially in a city that hosts millions of residents and tourists. I sincerely hope this feedback leads to better handling of such cases in the future.

This place is just amazing. The food was okay I'll not comment on that but the service was actually much better than what other reviews suggested. We locked ourselves out several times but the receptionists were kind enough to replace the cards without any comments. The rooms were spacious and quiet. The dance music was there but it wasn't annoying and we could sleep comfortably. Our stay at dubai went amazing, thanks to this hotel