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e& (Etisalat and) - Shopping in Dubai

e& (Etisalat and)

Dubai, Dubai
2.3 (3 reviews)
Shopping
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Profile Reviews (3) Discussion (0) Contact
2.3 Stars (3 Reviews) Dubai
Call Now Website

About e& (Etisalat and)

e& (Etisalat and) is a cutting-edge telecommunications store located in the Financial Center of Downtown Dubai, United Arab Emirates. With a focus on innovation, e& offers a fully autonomous shopping experience, allowing customers to interact with advanced technology such as AI and robotics. Customers can enjoy seamless self-service options, including product selection through the e& App, automated cart management, and efficient payment processes. Despite mixed reviews regarding customer service, the store aims to provide a modern retail experience that leverages the latest in telecommunications technology. Operating hours are from 10:00 AM to 11:00 PM on weekdays and until midnight on weekends, ensuring convenience for all visitors. With a current rating of 2.8 stars from 97 reviews, e& is committed to enhancing customer satisfaction and service quality.

2.3/5 Rating

3 Customer Reviews

Prime Location

Dubai

Categories & Specializations

Primary Categories

Shopping Retail

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www.etisalat.ae
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Customer Reviews

3 Reviews

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2.3
Based on 3 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
2
A
Anonymous User
1 hour ago
5/5

I had the pleasure of visiting the newly opened EASE store at Dubai Mall yesterday, and it was an impressive experience! From the moment I was greeted by a robot and guided into the store, I was immersed in a fully digital, autonomous journey. Using the e& App to generate a QR code for entry (via the EASE button), I was able to pick up products from the shelf and see them added to my cart automatically. Payment was seamless, and I could leave without needing to speak to anyone. If I changed my mind about a product, placing it back on the shelf would instantly remove it from my cart. For items not on the shelves, such as mobile phones, I could easily order from self-service screens, with robots delivering them from the back office. I’m excited to see more autonomous stores like this opening in Dubai, leveraging the latest AI and robotics technology. Kudos to the tech team for seamlessly integrating this store journey with the app’s user-friendly features—truly a 5-star, fully automated retail experience!

Helpful review
A
Anonymous User
1 hour ago
1/5

Even though it’s self service , Male staff (2 of them ) unhelpful , uninterested and only responds “ was it’s self service and you’re doing it wrong “ , but couldn’t even assist to help navigate their system

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A
Anonymous User
1 hour ago
1/5

A whole AI store, yet the employees in store to support or to help are not at all. Poor service, and none of the staff want to help or support. It was my first time to the AI store and needed support and the staff are just too busy on their tablets and refusing to provide me with directions! Very very disappointing!

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Address

Dubai, Dubai

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Phone

800 101

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Business Hours

Monday 10:00 AM – 11:00 PM
Tuesday 10:00 AM – 11:00 PM
Wednesday 10:00 AM – 11:00 PM
Thursday 10:00 AM – 11:00 PM
Friday 10:00 AM – 12:00 AM
Saturday 10:00 AM – 12:00 AM
Sunday 10:00 AM – 12:00 AM

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Frequently Asked Questions About e& (Etisalat and)

What services does e& (Etisalat and) offer in Dubai?

e& (Etisalat and) specializes in Shopping and is located in Dubai. e& (Etisalat and) is a cutting-edge telecommunications store located in the Financial Center of Downtown Dubai, United Arab Emirates. With a focus on innovation, e& offers a fully autonomous shopping...

How can I contact e& (Etisalat and)?

You can reach e& (Etisalat and) through multiple channels:

Where is e& (Etisalat and) located and how do I get there?

e& (Etisalat and) is conveniently located at:

Financial Center street
Dubai, Dubai

Get directions on Google Maps

What do customers say about e& (Etisalat and)?

e& (Etisalat and) has received excellent feedback from customers with an average rating of 2.3 out of 5 stars based on 3 reviews.

Customers particularly appreciate:

  • Professional Shopping
  • Quality workmanship and attention to detail
  • Responsive customer service
  • Competitive pricing
Why choose e& (Etisalat and) for shopping services?

e& (Etisalat and) stands out in the shopping industry for several reasons:

  • Specialized expertise in shopping
  • Located conveniently in Dubai
  • Proven track record with 3 customer reviews
  • Professional approach to customer service
How do I book or inquire about services from e& (Etisalat and)?

Getting started with e& (Etisalat and) is easy:

  1. Call them directly at 800 101 to discuss your needs
  2. Send a message through the contact form for inquiries
  3. Visit their website at https://www.etisalat.ae/ for more information
  4. Schedule a consultation to discuss your specific requirements
  5. Get a personalized quote for your project

Most customers find e& (Etisalat and) responsive and helpful in addressing their Shopping needs.