IWC Schaffhausen Boutique – Dubai Mall

My experience at the IWC boutique in Dubai Mall was nothing short of exceptional, thanks to Natalia and the outstanding team. From the moment I stepped in, Natalia’s warm welcome and professionalism made me feel like a true VIP. Her deep knowledge of the brand and genuine passion for the timepieces added so much value to the experience. Natalia went above and beyond to provide personalized service, guiding me through the exquisite collection and ensuring that every detail was perfectly tailored to my preferences. Her dedication and attention to detail made the visit truly unforgettable. The special treatment I received, combined with Natalia’s impeccable service, set a new standard for luxury shopping. If you’re looking for stunning timepieces and an extraordinary customer experience, I highly recommend visiting the IWC Dubai Mall boutique. Thank you, Natalia, for making my visit so memorable! Five stars are simply not enough!

Javo is the absolute very very very best at what he does. I had bought an IWC pilot in 2022 from him. All these years later, I went back to have a look at another watch. Although I didn’t get another one this time, I value this guy for his authenticity, integrity and absolute, unbiased advice. Javo - I appreciate you brother and believe you should be managing the store. You are fantastic. Keep rocking always

The IWC store in the Dubai Mall is excellent! Impressive design and they have a large stock of watches. Natalia is so great, she’s very knowledgeable about the watches and IWC’s history. There is a cafe inside and a lounge area in the back.

In comparison with the experience I had at Riyadh Boutiqe, this is so bad. You don’t feel welcomed at all. I put 2 stars for the sick of great watches IWC are making.

Nice boutique and great touch and feel areas for watches. Plus the Mercedes F1 car and racing lounge are cool touches!