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Anonymous User
2 weeks ago
4/5
I have had a great experience with the property management team at New Sinclair, Al Reem Building, Al Warqa 1. They are professional, responsive, and always willing to go the extra mile to ensure a smooth living experience. From maintenance requests to general inquiries, their prompt attention and efficiency have made a real difference. The team is always approachable, courteous, and proactive in keeping the apartment well-maintained. A special commendation to Mr. Saajid for his dedication to keeping the premises clean and acting responsibly, and to Mr. Mohammed, the maintenance supervisor, for efficiently coordinating his team to handle maintenance requests in a timely manner. I also appreciate the support of Ms. Natasha, who has been helpful throughout even during vacating the premises, and Ms.Jovilyn King, for her timely reminders and assistance. While there might be occasional disagreements, I believe there is always room for improvement, and I look forward to seeing continued enhancements. Wishing the team all the best—keep up the great work!
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Anonymous User
2 weeks ago
5/5
This is one of the premium property management companies in U.A.E , my past 5 years of experience as a client has been wonderful and share bond of family with them. They are very friendly and flexible in dealing with clients.
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Anonymous User
2 weeks ago
5/5
"A Comfortable and Memorable Stay – 4 Years in My Apartment" I have spent the last four years living in this apartment, and overall, it has been a pleasant and comfortable experience. From the moment I moved in, the space felt like home, offering the right balance of convenience, security, and comfort. The location has been a major highlight, providing easy access to essential amenities such as grocery stores, restaurants, public transport, and recreational areas. Whether it was running daily errands or enjoying a peaceful evening walk, everything I needed was just a short distance away. In terms of maintenance and facilities, the apartment has generally been well-maintained. The management team Ms. Natasha has been responsive whenever issues arose, ensuring a hassle-free living experience. The neighbors have also been friendly, contributing to a positive and welcoming community atmosphere. Overall, my 4-year stay here has been smooth and enjoyable, making it a place I’ll always have fond memories of. If you're looking for a well-located, comfortable, and livable apartment, this one certainly checks most of the boxes. Thank you Ms. Natasha for providing such a great support.
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Anonymous User
2 weeks ago
5/5
⭐⭐⭐⭐⭐ Outstanding Property Management – 5 Years of Great Living!** As a tenant with **New Sinclair Property Management LLC** for the past **5 years**, I can confidently say that **CEO Mr. Rana** and **Ms. Menka** run one of the best property management teams I’ve ever experienced. Their professionalism, responsiveness, and genuine care for tenants make them truly exceptional. Here’s why they deserve **5 stars**: 🔹 **Reliable & Quick Maintenance** – Every repair request I’ve submitted was addressed **promptly** and efficiently. 🔹 **Friendly & Professional Communication** – Ms. Menka and the team are always approachable, clear, and solution-oriented. 🔹 **Fair & Transparent Policies** – No surprises; rent increases (if any) were reasonable and well-communicated. 🔹 **Well-Maintained Property** – The building/common areas are consistently clean and well-cared for. 🔹 **Respectful & Trustworthy** – They treat tenants with respect, making the renting experience stress-free. A special thanks to **Mr. Rana** for his leadership in ensuring high standards, and to **Ms. Menka** for always being so helpful. Renting with them feels like having a **supportive partner**, not just a landlord. If you’re looking for a **dependable, tenant-friendly property management** company, **New Sinclair Property Management LLC** is the best choice. **Highly recommended!**
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Anonymous User
2 weeks ago
1/5
Baseless deduction from the Security Deposit:- We stayed for one year in the KW250 Building of Sinclair in Karama. From the second month, the bathroom's roof started leaking rusty AC water into the floor and closet which we reported to them on first sight itself. A person came and checked the roof and went away saying maintenance guys will come and inspect. We contacted them on the same matter again but no-one came for this during our tenure. Same was the case with the paint of the wall outside the bathroom getting broken down and kept falling on the floor. We reported it on our first notice itself but no-one came for inspection. Upon moving out after our tenancy contract period, when enquiring about our Security Deposit refund, they charged an amount of AED 1000 for maintenance including re-painting. Us paying for the re-painting is not included in our Tenancy Contract on the move-out clauses, so why should we pay for it? They obviously charged this amount for the first two issues which happened not because of our fault. We cleaned the apartment to the utmost perfection and gave it back in the original condition(except the above issues which was reported and not caused by us) when moving out and this is what they are giving back. Totally disappointed.
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