RIMOWA
Reviews
Very disappointed with this “luxury” brand. Bought and used a cabin bag in Nov 2019. Handle piece attached to body cracked. Staff insisted no warranty and no repair can be done. Extremely poor quality of bags that do not last. Avoid purchasing. They have just lost another customer.
Hi Rimova! I don’t understand why your after-sales team destroyed my luggage from the inside after the handle repair was done outside. I haven’t checked it previously because I rely on your brand's exclusivity and high-end luxury services. Everything is supposed to be done perfectly. It seems like your employees don’t care about brand reputation and high standards. By the way, I paid for repayment. It’s not a warranty case.
I bought a classic checkin large in this store n Shadi helped me a lot n provided rly kind service for me. He delivered my new luggage into my hotel very fast. Wanna visit again! Thanks for ur kindness Shadi!! 😃
Very professional, super helpful sales team during purchase process! Helped me pack it efficiently so I can take it to my car :)
Elizaveta Pecherkina went above and beyond to help me, even during the last minutes before closing. She was incredibly patient, professional, and genuinely committed to making sure I got exactly what I needed. Her dedication and willingness to assist, even at the end of the day, truly impressed me. I highly recommend her for anyone looking for excellent customer service.
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Frequently Asked Questions About RIMOWA
What services does RIMOWA offer?
RIMOWA specializes in Shopping and is located in Dubai. RIMOWA is a premier luxury luggage store located at Unit GF - 038 - 1 Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, United Arab Emirates. Renowned for its high-quality craftsmanship and innovative...
How can I contact RIMOWA?
You can reach RIMOWA through multiple channels:
- Phone: 04 584 7391
- Contact Form: Send a message
- Website: https://www.rimowa.com/ae/en/home?utm_source=yext-gmb&utm_medium=referral
- Address: Dubai, Dubai
Where is RIMOWA located?
RIMOWA is located at:
1 Sheikh Mohammed bin Rashid BoulevardDubai, Dubai
What do customers say about RIMOWA?
RIMOWA has received excellent feedback from customers with an average rating of 3.4 out of 5 stars based on 5 reviews.